Product FAQs

We spent eight months working through hundreds of formulations in the pursuit to create our favorite childhood flavours without the junk. We eventually figured out a way to include all of the good stuff you want —like protein and fibre—without any of the bad stuff you don’t ;) plus we added an awesome adaptogen blend to give you REAL energy + focus without the sugar crash.

We use monk fruit juice concentrate, a natural sweetener extracted from monk fruit, a small, round fruit grown in Southeast Asia.

Net carbs are the total number of carbohydrates a product contains minus fibre and sugar alcohols. We don’t use sugar alcohols, so in our case it’s carbs - fibre = net carbs.

Adaptogens are non-toxic herbs and mushrooms that help your body ‘adapt’ to stress. They can help your body cope with a range of stress related issues, from immune support to increasing energy and focus.

We use GanedenBC30® (Bacillus coagulans GBI-30, 6086): a super-powered probiotic with naturally occurring bacteria. It resists stomach acid, extreme temperatures, and has a long shelf life. This means more probiotic cultures make it to your gut. In fact, GanedenBC30® survives 10x more effectively than yogurt cultures!

Not all probiotic strains are equal, so a product with 20B CFU of probiotics does not necessarily mean it offers more benefits than one with 1B CFU of probiotics. Our strain, GanedenBC30® (Bacillus coagulans GBI-30, 6086) is a highly effective and safe spore-forming probiotic. For research backed benefits, visit here.

All flavours are made up of chemical compounds, whether that be strawberry powder or strawberry flavour. In fact, every substance in the world is composed of chemical compounds. H20 as an example. Our natural flavours are derived from plant sources found among essential oils, which are extracted from plants, fruits or vegetables. We use MCT oil as a carrier. Our formulas contain no alcohol, no alternative oils, no artificial flavours, colours or sweeteners.

Yes, our bites fit into the ketogenic guidelines for keto-friendly. Each serving has just 7g net carbs.

Yes, all of our ingredients are non-GMO.

Although our products are not currently kosher certified, we are in the process of getting the certification. All of our ingredients are kosher and the facility we produce in is also kosher. So, you can rest assured the product meets the kosher certification, we just do not have the official stamp of approval yet.

Yes, all of our ingredients are 100% plant-based, dairy-free and produced in a vegan certified facility.

Yes, all of our ingredients are gluten-free.

Chocolate Brownie contains almonds and soy, Peanut Butter Chocolate Chip and Peanut Butter & Jam contain peanuts and soy. All flavours may contain tree nuts and sesame.

Please consult your physician before consuming adaptogens if pregnant.

Yes. Like nutritional supplements, adaptogenic herbs are an effective option to help support immune health, stress and brain function in children.

Not yet - packaging that has multiple layers can not be economically recycled. But we continue to explore options that will keep our bites fresh and be environmentally friendly.

Our bites have a 9 month shelf life. Always refrigerate after opening. If you would like to extend the shelf life longer, we recommend storing in the freezer.

Our Big Pack cases come with three packs of 10, so you’ll get 30 total snack bites. Our Little Pack cases come with twelve packs of 3, so you’ll get 36 total snack bites.

Shipping FAQs

We shipwith FedEx for the majority of our orders in Canada and the U.S., andCanada Post for rural or post office box addresses.

We don’toffer expedited shipping at this time, but if you'd like to see whenyour order will arrive, email us at

Rightnow we ship to Canada and the US, but stay tuned as we continue toexpand! If you’d like to be notified when we’ll ship to yourcountry, email us at

Once youplace your order, it’ll process within 1 business day. From therewe’ll ship it out and send you your tracking number once it’s outthe door. Give your tracking number 24 hours to update once youreceive it, and then wait patiently for your snacks!

Orders FAQs

Yes you can, while placing an order, you can create an account to track, make changes, add or cancel subscriptions.

You can track your package via email or SMS. At checkout please provide your email or phone number and the tracking will auto-generate once the order has been shipped.

At this time, we are not able to create custom orders.

It usually takes 24 hours for tracking to update after shipment. If your package is missing after delivery notification please check if your package was left in your lobby, front door, mailbox, etc. If it is still missing, please email

We aren't able to send out any samples at the moment! But we totally get it, so we do offer a 100% refund in case you don’t love it. So give it a try, and let us know what you think :)

100%. If you're not completely in love with your snack bites, we'll refund your first order in full.

Subscription FAQs

No, you can cancel your subscription at any time.

In order to cancel your subscription, you will first need to log in to your account. Click the Subscriptions tab, then next to each of the products you are subscribed to is a Cancel button. You would use this if you would like to no longer receive this subscription product.

Once logged in, click on Delivery Schedule on the left to see all upcoming deliveries for your subscriptions. To skip a delivery you can click Skip to the right of each one.

To edit your subscription billing information, you will first need to log into your account. Click the Manage Subscriptions link, and then click on the Address & Payment tab. On that tab, you’ll be able to update your saved card and billing address.

To edit your subscription billing information, you will first need to log into your account. Click the Manage Subscriptions link, and then click on the Address & Payment tab. On that tab, you’ll be able to update your shipping address.

To add or change the products in your subscription, you will first need to log into your account. Click the Manage Subscriptions link. There, you will be able to add or change products in your subscription.